趣头条小游戏调试启动游戏失败@引擎组

cocos版本2.3.1
发布趣头条小游戏,启动游戏失败,如图。
完全按照文档提示操作,哪位遇到过,求解啊

经测试,通过引擎的helloword示例直接打包趣头条小游戏,启动依旧如上图,怀疑是引擎或者他们平台的问题

window10 打包趣头条,游戏名字还不能是中文,也是醉了提示:请输入正确的游戏名字:字母或数字
2020-04-20T05:20:58.507Z - error: Build Failed: Error: 请输入正确的游戏名字:字母或数字
at EventEmitter. (E:\cocos\cc2.3.1\resources\app.asar\editor-framework\lib\main\ipc.js:1:4952)
at EventEmitter.emit (events.js:194:13)
at EventEmitter.emit (domain.js:469:20)
at Object.i.reply (E:\cocos\cc2.3.1\resources\app.asar\editor-framework\lib\main\ipc.js:1:2117)
at Object.checkData (E:\cocos\cc2.3.1\resources\app.asar\editor\builtin\qtt-plugin\lib\cpk-util.js:1:2862)
at Object.gatherInfo (E:\cocos\cc2.3.1\resources\app.asar\editor\builtin\qtt-plugin\lib\cpk-util.js:1:924)
at Object.build-finished (E:\cocos\cc2.3.1\resources\app.asar\editor\builtin\qtt-plugin\build.js:1:950)
at EventEmitter.emit (events.js:194:13)
at EventEmitter.emit (domain.js:469:20)
at E:\cocos\cc2.3.1\resources\app.asar\editor-framework\lib\main\ipc.js:1:2156
--------------------
at Object.checkData (E:\cocos\cc2.3.1\resources\app.asar\editor\builtin\qtt-plugin\lib\cpk-util.js:1:2868)
at Object.gatherInfo (E:\cocos\cc2.3.1\resources\app.asar\editor\builtin\qtt-plugin\lib\cpk-util.js:1:924)
at Object.build-finished (E:\cocos\cc2.3.1\resources\app.asar\editor\builtin\qtt-plugin\build.js:1:950)
at EventEmitter.emit (events.js:194:13)
at EventEmitter.emit (domain.js:469:20)
at E:\cocos\cc2.3.1\resources\app.asar\editor-framework\lib\main\ipc.js:1:2156
at Object.e.sendToMain (E:\cocos\cc2.3.1\resources\app.asar\editor-framework\lib\main\ipc.js:1:2168)
at E:\cocos\cc2.3.1\resources\app.asar\editor\lib\builder\index.js:1:640
at new Promise ()
at E:\cocos\cc2.3.1\resources\app.asar\editor\lib\builder\index.js:1:609
at E:\cocos\cc2.3.1\resources\app.asar\editor\lib\builder\index.js:1:3834
at wrapper (E:\cocos\cc2.3.1\resources\app.asar\node_modules\async\dist\async.js:272:20)
at next (E:\cocos\cc2.3.1\resources\app.asar\node_modules\async\dist\async.js:4584:24)
at E:\cocos\cc2.3.1\resources\app.asar\node_modules\async\dist\async.js:325:20
at E:\cocos\cc2.3.1\resources\app.asar\editor\lib\builder\index.js:1:790
at processTicksAndRejections (internal/process/task_queues.js:86:5)

趣头条调试器目前有更新,还未对外发布,开发同学如果比较急,可以联系趣头条,该文档有联系方式。
https://newidea4-gamecenter-frontend.1sapp.com/sdk/docs/#/server/README

嗯,联系了他们技术,说要通过web形式发包,也是服气了

web形式什么意思,只能小包? 不是文档说了,可以直接调试包测试么?

能说下怎么解决的么?