win7安装cocos creator提示拒绝访问,安装失败,这是什么情况?

Property(S): SOURCEDIR = C:\Users\Administrator\AppData\Roaming\Xiamen Yaji Software Co., Ltd\Cocos Creator 2.1.4.0\install
Property(S): SourcedirProduct = {960AC503-49FC-4CC6-A369-B209BD739D8C}
MSI (s) (90:84) [11:28:38:649]: MainEngineThread is returning 1603
MSI (s) (90:D0) [11:28:38:655]: RESTART MANAGER: Session closed.
MSI (s) (90:D0) [11:28:38:655]: No System Restore sequence number for this installation.
MSI (s) (90:D0) [11:28:38:661]: User policy value ‘DisableRollback’ is 0
MSI (s) (90:D0) [11:28:38:661]: Machine policy value ‘DisableRollback’ is 0
MSI (s) (90:D0) [11:28:38:661]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (90:D0) [11:28:38:661]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (90:D0) [11:28:38:661]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (90:D0) [11:28:38:663]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (s) (90:D0) [11:28:38:663]: Restoring environment variables
MSI (s) (90:D0) [11:28:38:664]: Destroying RemoteAPI object.
MSI (s) (90:10) [11:28:38:664]: Custom Action Manager thread ending.
MSI © (50:30) [11:28:38:666]: Back from server. Return value: 1603
MSI © (50:30) [11:28:38:666]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI © (50:30) [11:28:38:666]: PROPERTY CHANGE: Deleting SECONDSEQUENCE property. Its current value is ‘1’.
Action ended 11:28:38: ExecuteAction. Return value 3.
=== Verbose logging stopped: 2019/11/27 星期三 11:28:38 ===

操作结束 11:07:40: AI_InstallPrerequisite。返回值 1。
MSI © (3C:E0) [11:07:40:960]: Note: 1: 2205 2: 3: AI_TempFile
MSI © (3C:E0) [11:07:40:960]: Note: 1: 2228 2: 3: AI_TempFile 4: SELECT Property FROM AI_TempFile
MSI © (3C:E0) [11:07:40:960]: Note: 1: 2205 2: 3: AI_XmlLocator
MSI © (3C:E0) [11:07:40:960]: Note: 1: 2228 2: 3: AI_XmlLocator 4: SELECT Property FROM AI_XmlLocator
MSI © (3C:E0) [11:07:41:160]: Note: 1: 2205 2: 3: AI_ChainedPackage
MSI © (3C:E0) [11:07:41:160]: Note: 1: 2228 2: 3: AI_ChainedPackage 4: SELECT ChainedPackage FROM AI_ChainedPackage
MSI © (3C:E0) [11:28:38:670]: Doing action: FatalError
操作 11:28:38: FatalError。
操作开始 11:28:38: FatalError。
操作结束 11:28:40: FatalError。返回值 1。
MSI © (3C:E0) [11:28:40:090]: Doing action: AI_SHOW_LOG
操作 11:28:40: AI_SHOW_LOG。
操作开始 11:28:40: AI_SHOW_LOG。
MSI © (3C:48) [11:28:40:105]: Invoking remote custom action. DLL: C:\Users\ADMINI~1\AppData\Local\Temp\MSIDEF7.tmp, Entrypoint: LaunchLogFile
操作结束 11:28:40: AI_SHOW_LOG。返回值 1。
MSI © (3C:E0) [11:28:40:208]: Doing action: FatalError
操作 11:28:40: FatalError。
操作开始 11:28:40: FatalError。
操作结束 11:28:40: FatalError。返回值 1。
MSI © (3C:E0) [11:28:40:209]: Doing action: AI_CleanPrereq
操作 11:28:40: AI_CleanPrereq。
操作开始 11:28:40: AI_CleanPrereq。
MSI © (3C:64) [11:28:40:220]: Invoking remote custom action. DLL: C:\Users\ADMINI~1\AppData\Local\Temp\MSIDF75.tmp, Entrypoint: CleanPrereq
操作结束 11:28:40: AI_CleanPrereq。返回值 1。
MSI © (3C:E0) [11:28:40:253]: Doing action: FatalError
操作 11:28:40: FatalError。
操作开始 11:28:40: FatalError。
操作结束 11:28:40: FatalError。返回值 2。
MSI © (3C:E0) [11:28:40:254]: Note: 1: 2205 2: 3: Environment
MSI © (3C:E0) [11:28:40:254]: Note: 1: 2228 2: 3: Environment 4: SELECT Environment,Component_ FROM Environment
MSI © (3C:80) [11:28:40:258]: Destroying RemoteAPI object.
MSI © (3C:78) [11:28:40:265]: Custom Action Manager thread ending.
=== Verbose logging stopped: 2019/11/27 星期三 11:28:40 ===

  1. 可能安装包完整性出现问题,重新下载新包,换个版本
  2. 硬盘空间足够,看下
  3. 获取管理员权限
  4. 重启电脑,重试

你好,这几个操作我都做了,我最先下载的2.2版本发现不行,然后下载的2.1.4,还是这样,我的硬盘空间足够,用管理员权限打开以及重启电脑依然如此。

我们这边确实没遇到过类似问题,看下其他开发者有遇到过没,或者先安装下 .Net 4.6 版本,还有VC2017运行库,然后再安装creator试试。

Property(S): AI_INSTALL = 1
Property(S): AGREE_CHECKBOX = Yes
Property(S): VersionNT = 601
Property(S): PackageCode = {0BB4B447-A010-4880-9CDE-1B72B8522804}
Property(S): PrimaryVolumeSpaceRequired = 3515144
Property(S): PrimaryVolumeSpaceAvailable = 400720520
Property(S): TRANSFORMS = :2052
Property(S): ARPINSTALLLOCATION = D:\CocosCreator_2.2.0
Property(S): PreReqSearch_B5158184F44A6981C5919229A6AEBE_1 = 14.16.27012
Property(S): RedirectedDllSupport = 2
Property(S): WindowsLibrariesFolder = C:\Users\Administrator\AppData\Roaming\Microsoft\Windows\Libraries
Property(S): SavedGamesFolder = C:\Users\Administrator\Saved Games
Property(S): PreReqSearch_B5158184F44A6981C5919229A6AEBE_1AiVerMin = 14.16.27012
Property(S): PreReqSearchAiVerMin = 1.0
Property(S): PublicDocumentsFolder = C:\Users\Public\Documents
Property(S): AIEXTERNALUI = 5
Property(S): MsiLogFileLocation = C:\Users\ADMINI~1\AppData\Local\Temp\MSICF12.LOG
Property(S): ProductState = -1
Property(S): PackagecodeChanging = 1
Property(S): USERNAME = User
Property(S): COMPANYNAME = china
Property(S): VersionDatabase = 200
Property(S): SECONDSEQUENCE = 1
Property(S): CLIENTPROCESSID = 5412
Property(S): AI_MORE_CMD_LINE = 1
Property(S): ACTION = INSTALL
Property(S): REMOVE = RequiredApplication
Property(S): CHAINERUIPROCESSID = 2176Chainer
Property(S): EXECUTEACTION = INSTALL
Property(S): CLIENTUILEVEL = 0
Property(S): ADDLOCAL = MainFeature,VisualCRedistrib
Property(S): PRIMARYFOLDER = APPDIR
Property(S): ROOTDRIVE = E:
Property(S): AI_PREREQDIRS = C:\Users\Administrator\AppData\Roaming\Xiamen Yaji Software Co., Ltd\Cocos Creator\prerequisites
Property(S): SETUPEXEDIR = D:
Property(S): AI_LOGFILELOCATION = C:\Users\ADMINI~1\AppData\Local\Temp\MSICF12.LOG
Property(S): AI_FOUND_PREREQS = Visual C++ Redistributable for Visual Studio 2017 x64|Visual Studio 2017
Property(S): EXE_CMD_LINE = /exenoupdates /exelang 2052 /noprereqs
Property(S): MsiSystemRebootPending = 1
Property(S): VersionMsi = 5.00
Property(S): VersionNT64 = 601
Property(S): WindowsBuild = 7601
Property(S): ServicePackLevel = 1
Property(S): ServicePackLevelMinor = 0
Property(S): MsiNTProductType = 1
Property(S): WindowsFolder = C:\Windows
Property(S): WindowsVolume = C:
Property(S): System64Folder = C:\Windows\system32
Property(S): SystemFolder = C:\Windows\SysWOW64
Property(S): RemoteAdminTS = 1
Property(S): TempFolder = C:\Users\ADMINI~1\AppData\Local\Temp
Property(S): ProgramFilesFolder = C:\Program Files (x86)
Property(S): CommonFilesFolder = C:\Program Files (x86)\Common Files
Property(S): ProgramFiles64Folder = C:\Program Files
Property(S): CommonFiles64Folder = C:\Program Files\Common Files
Property(S): AppDataFolder = C:\Users\Administrator\AppData\Roaming
Property(S): FavoritesFolder = D:\用户目录\收藏夹
Property(S): NetHoodFolder = C:\Users\Administrator\AppData\Roaming\Microsoft\Windows\Network Shortcuts
Property(S): PersonalFolder = D:\用户目录\我的文档
Property(S): PrintHoodFolder = C:\Users\Administrator\AppData\Roaming\Microsoft\Windows\Printer Shortcuts
Property(S): RecentFolder = C:\Users\Administrator\AppData\Roaming\Microsoft\Windows\Recent
Property(S): SendToFolder = C:\Users\Administrator\AppData\Roaming\Microsoft\Windows\SendTo
Property(S): TemplateFolder = C:\ProgramData\Microsoft\Windows\Templates
Property(S): CommonAppDataFolder = C:\ProgramData
Property(S): LocalAppDataFolder = C:\Users\Administrator\AppData\Local
Property(S): MyPicturesFolder = D:\用户目录\我的图片
Property(S): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools
Property(S): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
Property(S): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs
Property(S): StartMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu
Property(S): FontsFolder = C:\Windows\Fonts
Property(S): GPTSupport = 1
Property(S): OLEAdvtSupport = 1
Property(S): ShellAdvtSupport = 1
Property(S): MsiAMD64 = 6
Property(S): Msix64 = 6
Property(S): PhysicalMemory = 16358
Property(S): VirtualMemory = 29414
Property(S): AdminUser = 1
Property(S): MsiTrueAdminUser = 1
Property(S): LogonUser = Administrator
Property(S): UserSID = S-1-5-21-457345161-2625898659-3899666665-500
Property(S): UserLanguageID = 2052
Property(S): ComputerName = USER-20191120ZJ
Property(S): SystemLanguageID = 2052
Property(S): ScreenX = 1024
Property(S): ScreenY = 768
Property(S): CaptionHeight = 22
Property(S): BorderTop = 1
Property(S): BorderSide = 1
Property(S): TextHeight = 16
Property(S): TextInternalLeading = 3
Property(S): ColorBits = 32
Property(S): TTCSupport = 1
Property(S): Time = 14:56:43
Property(S): Date = 2019/11/27
Property(S): MsiNetAssemblySupport = 4.6.81.0
Property(S): MsiWin32AssemblySupport = 6.1.7601.17514
Property(S): MsiRunningElevated = 1
Property(S): Privileged = 1
Property(S): DATABASE = C:\Windows\Installer\1e813.msi
Property(S): OriginalDatabase = C:\Users\Administrator\AppData\Roaming\Xiamen Yaji Software Co., Ltd\Cocos Creator 2.2.0.0\install\CocosCreator_setup.msi
Property(S): UILevel = 5
Property(S): Preselected = 1
Property(S): CostingComplete = 1
Property(S): OutOfDiskSpace = 0
Property(S): OutOfNoRbDiskSpace = 0
Property(S): PrimaryVolumeSpaceRemaining = 397205376
Property(S): PrimaryVolumePath = D:
Property(S): ARP_ICON_PATH = C:\Windows\Installer{887C5F1E-4C04-4BB0-979E-7CFC8E9B9C8A}\atom.exe
Property(S): AI_ARP_SIZE = 1757593
Property(S): SOURCEDIR = C:\Users\Administrator\AppData\Roaming\Xiamen Yaji Software Co., Ltd\Cocos Creator 2.2.0.0\install
Property(S): SourcedirProduct = {887C5F1E-4C04-4BB0-979E-7CFC8E9B9C8A}
MSI (s) (F8:FC) [14:56:43:546]: MainEngineThread is returning 1603
MSI (s) (F8:98) [14:56:43:546]: RESTART MANAGER: Session closed.
MSI (s) (F8:98) [14:56:43:546]: User policy value ‘DisableRollback’ is 0
MSI (s) (F8:98) [14:56:43:546]: Machine policy value ‘DisableRollback’ is 0
MSI (s) (F8:98) [14:56:43:546]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (F8:98) [14:56:43:546]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (F8:98) [14:56:43:546]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (F8:98) [14:56:43:546]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (s) (F8:98) [14:56:43:546]: Restoring environment variables
MSI (s) (F8:98) [14:56:43:546]: Destroying RemoteAPI object.
MSI (s) (F8:B0) [14:56:43:546]: Custom Action Manager thread ending.
MSI © (24:50) [14:56:43:561]: Back from server. Return value: 1603
MSI © (24:50) [14:56:43:561]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI © (24:50) [14:56:43:561]: PROPERTY CHANGE: Deleting SECONDSEQUENCE property. Its current value is ‘1’.
Action ended 14:56:43: ExecuteAction. Return value 3.
=== Verbose logging stopped: 2019/11/27 14:56:43 ===

操作结束 14:56:06: AI_InstallPrerequisite。返回值 1。
MSI © (80:50) [14:56:06:066]: Note: 1: 2205 2: 3: AI_TempFile
MSI © (80:50) [14:56:06:066]: Note: 1: 2228 2: 3: AI_TempFile 4: SELECT Property FROM AI_TempFile
MSI © (80:50) [14:56:06:066]: Note: 1: 2205 2: 3: AI_XmlLocator
MSI © (80:50) [14:56:06:066]: Note: 1: 2228 2: 3: AI_XmlLocator 4: SELECT Property FROM AI_XmlLocator
MSI © (80:50) [14:56:06:144]: Note: 1: 2205 2: 3: AI_ChainedPackage
MSI © (80:50) [14:56:06:144]: Note: 1: 2228 2: 3: AI_ChainedPackage 4: SELECT ChainedPackage FROM AI_ChainedPackage
MSI © (80:50) [14:56:43:561]: Doing action: FatalError
操作 14:56:43: FatalError。
操作开始 14:56:43: FatalError。
操作结束 14:56:44: FatalError。返回值 1。
MSI © (80:50) [14:56:44:631]: Doing action: AI_SHOW_LOG
操作 14:56:44: AI_SHOW_LOG。
操作开始 14:56:44: AI_SHOW_LOG。
MSI © (80:44) [14:56:44:647]: Invoking remote custom action. DLL: C:\Users\ADMINI~1\AppData\Local\Temp\MSIB5D4.tmp, Entrypoint: LaunchLogFile
操作结束 14:56:44: AI_SHOW_LOG。返回值 1。
MSI © (80:50) [14:56:44:709]: Doing action: FatalError
操作 14:56:44: FatalError。
操作开始 14:56:44: FatalError。
操作结束 14:56:44: FatalError。返回值 1。
MSI © (80:50) [14:56:44:709]: Doing action: AI_CleanPrereq
操作 14:56:44: AI_CleanPrereq。
操作开始 14:56:44: AI_CleanPrereq。
MSI © (80:E8) [14:56:44:725]: Invoking remote custom action. DLL: C:\Users\ADMINI~1\AppData\Local\Temp\MSIB632.tmp, Entrypoint: CleanPrereq
操作结束 14:56:44: AI_CleanPrereq。返回值 1。
MSI © (80:50) [14:56:44:740]: Doing action: FatalError
操作 14:56:44: FatalError。
操作开始 14:56:44: FatalError。
操作结束 14:56:44: FatalError。返回值 2。
MSI © (80:50) [14:56:44:740]: Note: 1: 2205 2: 3: Environment
MSI © (80:50) [14:56:44:740]: Note: 1: 2228 2: 3: Environment 4: SELECT Environment,Component_ FROM Environment
MSI © (80:8C) [14:56:44:756]: Destroying RemoteAPI object.
MSI © (80:9C) [14:56:44:756]: Custom Action Manager thread ending.
=== Verbose logging stopped: 2019/11/27 14:56:44 ===

我也是同样的问题 请查看下

请尝试下列两种方法:
一、安装在非 Administrator 账号
二、安装在 包含中文 的路径下

1 中文目录安装失败
2 创建用户也显示 拒绝访问
宗上应该是这个系统有问题。 我尝试下去重装系统吧。 谢谢回答。

不对 只要安装过一次 cocos creator 就会出 新建用户 拒绝访问 重启机器后 可以顺利创建新用户的
系统应该没问题。 在新用户 安装还是失败哦。 大佬再看看为什么

你好,你重装系统了吗

重装了系统 总算是跑起来了

之前装的是什么 【深度系统】有问题 现在去系统之家下的 别的 什么 【风林火山】 的。

遇到一摸一样的问题。没有官方的解决方案吗?

上面不是说了吗?操作系统必须是微软官方的,不能是第三方的精简版。我们已经把这条提示写到新版 Creator 的安装文档里了。

有没有可能知道具体是缺少了什么组件呢? 重装系统的代价太大了,一堆环境要重装

抱歉这块我们也不太清楚,不然你们从其它安装好的系统把 Creator 拷过来吧,这样就能用了

win10系统也会提示拒绝访问 除了重装没有更好解决方案吗

原因一样吗?操作系统必须是微软官方的,不能是第三方的精简版。